Armentrout Consulting is dedicated to identifying untapped potential. My task is empowering organizations to maximize efficiency, effectiveness and performance. The goal of lean Six Sigma consulting is not to impose a cookie-cutter solution to each project, but rather enable businesses to customize strategies based upon lean Six Sigma for service principles.

The application of a lean Six Sigma for service plan or implementation of lean manufacturing Six Sigma methodology transforms an organization. It is not an overnight process, but the results are significant and measurable. Lean Six Sigma for service enables businesses to better identify and meet customer needs by emphasizing creative problem solving and teamwork. Unlike traditional models, lean Six Sigma for service values continuous improvements, where performance is constantly evaluated and re-tooled as needed.

My goal is the development of sustainable,
measurable results for each client.

Lean Six Sigma Methodology

Lean Six Sigma consulting relies upon lean Six Sigma for service tools and techniques that produce results. Working closely with client organizations, I shift the focus from "the way things have always been done" to the creation of measurable customer and quality-focused processes. Through careful study of existing processes, goal identification and lean Six Sigma training, dramatic results are possible.

Transforming an organization according to the lean Six Sigma for service model is a process of evaluation, definition, implementation and measurement. Working closely with client organizations, I enable success through every step in the process.

Process Steps:

  • Strategic Focus

    To begin the lean Six Sigma for service transformation, customer-defined specifications for products or services are identified. It is critical to understand that these specifications are dynamic. The ability to meet changing needs with flexibility is a cornerstone of a lean Six Sigma organization.

  • Review Organizational Assets

    Lean Six Sigma for service model next evaluates how to transform organizational assets, such as technology, materials and workforce to meet customer defined specifications. This step identifies what works, and what does not.

  • Transform work processes

    Targeting ineffective or redundant processes, lean Six Sigma consulting aids in the development of innovative solutions and implement training. Lean Six Sigma training enables creative solutions, making processes consistent, flexible, effective, and efficient. Such processes are better able to meet client specifications.

  • Gather feedback

    To determine whether changes have improved performance, it is important to quantify the results. A comparison between strategic focus and performance is critical in evaluating overall effectiveness. This measurement ensures process changes meet the lean Six Sigma for service goal of continuous improvement.